Exam Retake Policy

1. General Microsoft Certified Professional (MCP) exam retake policy
   1. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24 hours before retaking the exam.
   2. If a candidate does not achieve a passing score the second time, the candidate must wait at least 14 days before retaking the exam a third time.
   3. A 14-day waiting period is also imposed for the fourth and fifth subsequent exam retakes. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period starts the day of the fifth unsuccessful exam retake. The candidate is then eligible to retake the exam 12 months from that date. To take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
   4. If a candidate achieves a passing score on an exam, the candidate cannot take the exam again.
2. Microsoft Technology Associate (MTA) and Microsoft Certified Educator (MCE) exam retake policy
   1. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
   2. If a candidate does not achieve a passing score the second time, the candidate must wait seven days before retaking the exam a third time.
   3. A seven-day waiting period is imposed for each subsequent exam retake.
   4. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period starts the day of the fifth unsuccessful exam retake. The candidate is then eligible to retake the exam 12 months from that date. To take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
   5. If a candidate achieves a passing score on an MTA exam, the candidate cannot take it again.
3. Microsoft Office Specialist (MOS) exam retake policy
   1. Retake vouchers can only be used to retake the same exam that was failed.
   2. All vouchers must be used prior to their expiration dates, without exception.
   3. Retake vouchers must be used within 30 days of the initial failed exam.
   4. As of July 1, 2014, the retake policy changed to the following:
      1. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
      2. If a candidate does not achieve a passing score the second time, the candidate must wait 48 hours before retaking the exam.
      3. A two-day waiting period is imposed for each subsequent exam retake.
      4. If a candidate achieves a passing score on an exam, the candidate may take it again.
4. MCP beta exam retake policy
   1. Beta exams may be taken only once.
   2. This policy supersedes the general retake policy.
5. Exam-specific retake policy exceptions
   1. In some cases, Microsoft may have special policies for specific exams.

   
   

Source: https://www.microsoft.com/learning/en-us/certification-exam-policies.aspx